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The Management Team

Our management team are approachable and available. If you would like to speak to a member of the management team please call our admin and request a call back. 

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Director

Kelly Carpenter

Kelly qualified as a mental health nurse in 2012 in South Wales, UK. Kelly has worked as Clinical Lead in inpatient crisis services, Nurse Unit Manager at the psychiatric intensive care unit, Clinical Nurse Consultant in recovery services. Kelly also has experience in aged care, drug and alcohol and chronic illness and disease. Kelly made the move with her family to Australia in 2019 and founded Daffodil Therapy and Care, with the aim of bringing her knowledge, skills and experience to the NDIS space. 

Jayde Lowe

General Manager

Jayde Lowe

Jayde brings a strong background in disability support work, giving her a deep understanding of the challenges and achievements participants experience in their daily lives. Combined with her academic background in Business and Government, she brings a strong foundation in governance, compliance, and strategic decision-making, ensuring that opportunities for participants are delivered safely, effectively, and with integrity. She is passionate about creating environments that empower people to thrive.

As General Manager, Jayde combines her frontline experience with strategic leadership to guide the day-to-day operations and future direction of Daffodil Care and Support. She oversees service delivery, supports the team, and works to strengthen community partnerships, ensuring our services remain responsive, high-quality, and aligned with the goals and aspirations of the people we support.

Fun fact: Jayde used to attend friendship groups with her nan, where the lovely older ladies taught her how to say the alphabet backwards — a party trick she’s still proud of today

Brooke Carey

Support Coordination Service Lead

Brooke Carey

As Daffodil’s very first employee, Brooke has been part of our story since the beginning. With a background rooted in compassion and clinical understanding, she has played a key role in shaping the quality and culture of our services.

Brooke is highly skilled in managing complex cases, particularly hospital discharges, where her calm, methodical approach ensures transitions are both safe and timely. She works closely with health networks and multidisciplinary teams to achieve the best outcomes for participants.

Now based in England for a year, Brooke continues to oversee operations remotely, providing strategic guidance and mentorship to the team. Her leadership, deep expertise, and unwavering commitment remain an integral part of Daffodil’s success and growth.

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Chief Happiness Officer 

Sir Theo 

As our Chief Happiness Officer, Theo takes his responsibilities very seriously-whether he’s greeting the team with enthusiastic tail wags, conducting routine treat inspections, or ensuring everyone gets their daily dose of joy.

When not making the office smile, he can be found napping, supervising lunch breaks, or quietly judging anyone who doesn’t share their snacks. Theo brings warmth, laughter, and the occasional happy bark to the team, and we wouldn’t have it any other way.

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Intake Officer

Niamh Shaw

Niamh is the friendly and organised face behind the onboarding process, ensuring both staff and participants feel supported from the very beginning. As Intake Officer, she manages the onboarding journey with care and efficiency, helping make every step as smooth and stress-free as possible.

With exceptional organisational skills and a strong attention to detail, Niamh coordinates paperwork, onboarding requirements, and communication to ensure everything runs seamlessly behind the scenes. Her calm and supportive approach helps create a welcoming experience for everyone joining the team or services.

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Administration Assistant 

Ffion Shaw

Ffion is the heart of the office — organised, upbeat, and always ready with a laugh. She keeps everything running smoothly behind the scenes, ensuring the team and participants are supported every step of the way.

Known for her fun personality and positive energy, Ffion brings warmth and enthusiasm to every task. Whether she’s coordinating schedules, managing enquiries, or lending a hand wherever it’s needed, she does it all with a smile.

The Support Coordination Team

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Support Coordinator Team Leader 

Kelly Swaddle

Kelly is a supportive and compassionate leader who brings a calm, understanding presence to every situation. She is deeply dedicated to working with complex families, creating a safe and nurturing environment for those facing significant challenges.

With strong partnerships across child protection and community services, Kelly ensures the safety and well-being of children at risk remain at the forefront of her work. Her extensive knowledge of the NDIS, combined with her ability to build meaningful connections, allows her to guide participants and families with care and confidence.

Kelly’s empathetic approach and genuine commitment make her an invaluable part of the Daffodil team — and a true difference-maker in the lives of the people she supports.

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Support Coordinator 

Kim Pelatelli

Kim is passionate about knowledge and dedicated to staying informed about the latest changes within the NDIS. She ensures that the participants she works with have a clear understanding of their plans and NDIS framework. Kim has worked with participants in the justice system and understands how to navigate the NDIS within the prison and legal systems. With her kind and attentive approach, Kim creates a supportive environment where everyone feels empowered to learn and grow. 

Chloe Cross

Support Coordinator/ Psychosocial Recovery Coach

Chloe Cross

Chloe is life of the party! With her infectious laughter and vibrant personality, she knows how to bring joy to every participant. Her assertive attitude and unwavering passion for advocacy ensure that she always strives for the best outcomes, never down in her commitment to support the participants she works with.

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Support Coordinator / Clinical Nurse

Natalie Cullen 

Natalie brings extensive experience within the NDIS system, along with a bright personality and a passion for making a genuine difference in people’s lives. She approaches every situation with confidence, empathy, and care, ensuring that each participant feels supported and understood.

With her approachable nature and strong communication skills, Natalie is dedicated to helping people feel empowered, informed, and confident throughout their journey.

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Support Coordinator

Sally Cross

Sally is an experienced Support Coordinator who brings both professionalism and heart to her work. With a background as an electrician, she made the shift into the disability sector to pursue a more meaningful and people-focused career. Her practical mindset and strong communication skills help her navigate complex situations and empower participants to achieve their goals.

Sally is passionate about ensuring that every person she supports feels heard, valued, and in control of their journey. Outside of work, she enjoys keeping fit and spending time with her partner, embracing a healthy and balanced lifestyle.

Vanessa Webb

Support Coordinator / Clinical Nurse

Vanessa Webb

You’ll always find Vanessa with a coffee in hand and a warm smile on her face! A qualified nurse for many years, Vanessa has built her career across both the UK and Australia, bringing a wealth of healthcare knowledge and a calm, caring presence to her role.

Her extensive nursing background has shaped her into a compassionate and principled Support Coordinator who believes deeply in advocacy and doing what’s right for the people she supports. Vanessa is passionate about ensuring every participant feels heard, respected, and genuinely cared for.

With her strong communication skills and person-centred approach, she empowers participants to feel confident, informed, and in control of their NDIS journey.

Sian Towns

Support Coordinator 

Sian 

Originally from the UK, Sian brings her background in teaching and extensive experience in the disability sector to her role as a Support Coordinator. Having worked as the regional manager of a WA disability support worker company, she has a strong understanding of how to help participants build confidence, develop skills, and achieve their goals.

Experiencing living in China and Perth before settling on the Gold Coast, Sian brings a warm, inclusive approach and a deep appreciation for different cultures and perspectives. She’s known for her fun, positive nature and her ability to connect with people from all walks of life.

Sian shares her home (and her heart) with her adorable Cavoodle, who’s just as full of personality as she is!

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Support Coordinator 

Candice McKlaren 

Candice brings a strong background in disability support work, giving her a practical and person-centred understanding of the needs, goals, and everyday experiences of participants. She is passionate about supporting individuals to navigate the NDIS with confidence, build their capacity, and access services that align with their goals and values.

As a Support Coordinator, Candice works collaboratively with participants, families, and providers to ensure supports are well-coordinated, meaningful, and responsive.

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Support Coordinator 

Katie Lee

Katie brings a strong background in disability support and mental health, with extensive experience supporting individuals to build confidence, independence, and meaningful community connections. Her work as a Disability Support Worker, Mentor, and ASD Advocate has given her valuable hands-on experience supporting participants with personal care, community access, advocacy, and everyday living skills.

As a Support Coordinator, Katie works closely with participants to develop individualised, goal-focused supports and connect them with the services they need to thrive. With a compassionate and person-centred approach, she is passionate about empowering participants, advocating for their needs, and helping them navigate the NDIS with confidence and ease.

The Occupational Therapy  Team

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 Senior Occupational Therapist

Kish Naidoo

As Senior Occupational Therapist, Kish uses his extensive experience to guide and support the team in delivering exceptional, person-centred care. His expertise includes working with individuals with ASD, ADHD, and adult physical disabilities, ensuring therapy interventions are tailored, effective, and holistic.

Kish has a particular passion for supporting young adults and takes a deeply holistic approach that integrates cultural, religious, and spiritual perspectives into therapy. His spirituality forms a core part of his practice — shaping the way he connects with others and helping individuals find meaning, balance, and purpose in their daily lives.

Disability Support Work Team

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Service Coordinator 

Libby Wood

Libby keeps the heart of our Support Work division beating. As Service Coordinator, she oversees rostering, scheduling, and day-to-day operations — making sure everything runs smoothly for both participants and staff. Her kindness, sense of fun, and incredible organisation skills make her a cornerstone of the Daffodil team.

Libby is known for her understanding nature and her ability to balance efficiency with empathy, ensuring that every participant receives the right support at the right time. She’s the calm in the chaos and the friendly face everyone loves to see.

Fun fact: Libby shares her home with her cat, John — who has just as much personality as she does!

Please direct mail to:

PO Box 149

Ashmore City

QLD

4214

Daffodil Therapy and Care

Address

Suite 30

207 Currumburra Rd

Ashmore

QLD

4214

Business Hours

Monday 8:00AM - 4:00PM

Tuesday 8:00AM - 4:00PM

Wednesday 8:00AM - 4:00PM

Thursday 8:00AM - 4:00PM

Friday 8:00AM - 4:00PM

Contact Information

Hello@daffodiltherapycare.com  0413 499 344

We recognise the objectives of the Convention on the Rights of Persons with Disabilities.

Daffodil Therapy & Care acknowledges Aboriginal and Torres Strait Islander Peoples as the Traditional Owners and Custodians of the lands where we live and work throughout Australia. We recognise and value their connection and ongoing contribution to land, water and community. We pay our respect to Aboriginal and Torres Strait Islander Cultures and to Elders past and present. We aim to work together with Aboriginal and Torres Strait Islander Peoples to contribute towards a more inclusive Australia because everyone matters.

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ABN 56670778060

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