The Support Coordination  Team

Kelly is a supportive and compassionate leader who brings a calm, understanding presence to every situation. She is deeply dedicated to working with complex families, creating a safe and nurturing environment for those facing significant challenges.

With strong partnerships across child protection and community services, Kelly ensures the safety and well-being of children at risk remain at the forefront of her work. Her extensive knowledge of the NDIS, combined with her ability to build meaningful connections, allows her to guide participants and families with care and confidence.

Kelly’s empathetic approach and genuine commitment make her an invaluable part of the Daffodil team — and a true difference-maker in the lives of the people she supports.

Kim is passionate about knowledge and dedicated to staying informed about the latest changes within the NDIS. She ensures that the participants she works with have a clear understanding of their plans and NDIS framework. Kim has worked with participants in the justice system and understands how to navigate the NDIS within the prison and legal systems. With her kind and attentive approach, Kim creates a supportive environment where everyone feels empowered to learn and grow. 

Chloe is life of the party! With her infectious laughter and vibrant personality, she knows how to bring joy to every participant. Her assertive attitude and unwavering passion for advocacy ensure that she always strives for the best outcomes, never down in her commitment to support the participants she works with.

Natalie brings extensive experience within the NDIS system, along with a bright personality and a passion for making a genuine difference in people’s lives. She approaches every situation with confidence, empathy, and care, ensuring that each participant feels supported and understood.

With her approachable nature and strong communication skills, Natalie is dedicated to helping people feel empowered, informed, and confident throughout their journey.

Niamh maintains the order among the coordinators! With her exceptional organisational skills. She efficiently manages all the paperwork associated with the NDIS, ensuring that everything runs smoothly and effectively. 

Ffion is the heart of the office — organised, upbeat, and always ready with a laugh. She keeps everything running smoothly behind the scenes, ensuring the team and participants are supported every step of the way.

Known for her fun personality and positive energy, Ffion brings warmth and enthusiasm to every task. Whether she’s coordinating schedules, managing enquiries, or lending a hand wherever it’s needed, she does it all with a smile.

With a Bachelor of Psychological Science and currently working towards her Masters in Social Work, Jade brings both professional insight and a strong commitment to participant wellbeing. She combines her knowledge of the NDIS with a thoughtful, person-centred approach to support coordination. Jade's creativity and attention to detail - reflected in her love for photography and furniture restoration - shine through in her work, where she values individuality, clarity, and meaningful outcomes. 

Sally is an experienced Support Coordinator who brings both professionalism and heart to her work. With a background as an electrician, she made the shift into the disability sector to pursue a more meaningful and people-focused career. Her practical mindset and strong communication skills help her navigate complex situations and empower participants to achieve their goals.

Sally is passionate about ensuring that every person she supports feels heard, valued, and in control of their journey. Outside of work, she enjoys keeping fit and spending time with her partner, embracing a healthy and balanced lifestyle.

You’ll always find Vanessa with a coffee in hand and a warm smile on her face! A qualified nurse for many years, Vanessa has built her career across both the UK and Australia, bringing a wealth of healthcare knowledge and a calm, caring presence to her role.

Her extensive nursing background has shaped her into a compassionate and principled Support Coordinator who believes deeply in advocacy and doing what’s right for the people she supports. Vanessa is passionate about ensuring every participant feels heard, respected, and genuinely cared for.

With her strong communication skills and person-centred approach, she empowers participants to feel confident, informed, and in control of their NDIS journey.

Originally from the UK, Sian brings her background in teaching and extensive experience in the disability sector to her role as a Support Coordinator. Having worked in NDIS School Leaver Employment Supports (SLES) and Disability Employment Services, she has a strong understanding of how to help participants build confidence, develop skills, and achieve their goals.

Having lived in China and Perth before settling on the Gold Coast, Sian brings a warm, inclusive approach and a deep appreciation for different cultures and perspectives. She’s known for her fun, positive nature and her ability to connect with people from all walks of life.

Sian shares her home (and her heart) with her adorable Cavoodle, who’s just as full of personality as she is!